Online Payments


FAQ’S & REGISTRATION INFO ON NEW PLATFORM

Click here for step by step instructions on how to register and access the new billing system. Included in this information are details on how to set up CC/ACH and how to turn on autopay.

What are the new monitoring rates for existing customers that have been with you for over 1 year?

Existing customers, aged 1 year +, will see a $4.00 per month increase in their monitoring rates starting March 1, 2024.

I see you have a new address, is the old address still in effect? 

Only for a short time will Bell Rd continue to accept mail. NOTE: Some customer still have auto bill pay on with your bank and are mailing checks to the wrong address.  If you have auto bill payment on with your bank, please ensure to update both the address and the new monitoring rate amount inside your bank’s biller portal. Please mail checks to

Alarm Crew Inc

20118 N 67th Ave, Ste 300-468

Glendale, AZ 85308

What FEES will be charged with the new system?

There will be NO charge for making a payment via credit card, electronic check (ACH), or regular mailed check. However; we do prefer if you make payments through our billing portal and set up autopayment to ensure your monitoring services are not interrupted.

Paper invoices will be charged $1.00 if you choose to continue to receive a paper invoice. To eliminate the $1.00 paper invoice fee, just let us know an email address we can email you invoice to and we’ll remove the $1.00 paper invoice fee. The cost of envelopes and postage plus time to print and mail invoices is costly, so this is why we’ve opted to charge the $1.00 for each invoice mailed.

Will the new portal be easier to use?

Yes! We heard your frustrations and have taken 35 years of data and 5 systems to combine them in one, especially designed for alarm companies like us, in order to service your needs better and faster.

The new portal has launched and is available to you 24/7/365. You will be required to register for the first time if you’d like to see your invoices, control your method of payment, autopay or to make a service request online.  Registration details can be found here.

Registration is not required, we can assist you with placing a card on file or scheduling a service request for you during normal business hours.

We own, service and accept payments for the following companies:

Alarm Crew, Inc [The Alarm Crew]

Alarms For Less, Inc

Jim’s Service

Alphalarm, Inc

Stabley Home Entertainment

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