Service & Support
Service & Support
Call Us to troubleshoot with our AI assistant ‘Crewbie - Our Friendly Security Ambassador
Crewbie can help you:
- Troubleshoot how to change a battery
- How to put your alarm on test
- How to obtain a monitoring certificate
- How to pay your bill online
- How to silence a beeping alarm
- How to update contact list for central station
- How to update any information on your account
- How to make a service request
- What type of upgrades we offer, if not on the website
- How to book an appointment
- How to reach central station
- How to request access to SeeMyAlarm to view signals as they come in or event history
- Why you receive text alerts about your alarm notifications

